Privacy Policy

Information We Collect

When you request a quote, submit a credit application, or contact us, we collect the information you provide, such as your name, company, email address, phone number, and the details of your request. We also collect standard website usage data (for example, pages visited and device/browser type) through analytics and advertising tools.

How We Use Your Information

We use your information to respond to inquiries, prepare quotes, process and ship orders, provide support, extend credit, and improve our website and services.

Text Messaging (SMS)

If you provide your mobile number and agree to receive text messages, Custom Replacement Coils may text you about your quote or order, such as quote follow-ups, order confirmations, and shipping updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. You can also contact us at +1-888-223-4691 or info@customreplacementcoils.com.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing of Information

We do not sell your personal information. We share it only with service providers who help us run our business (for example, shipping carriers, payment and accounting services, and email or messaging providers), or when required by law.

Data Security and Retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes described above or as required by law.

Your Choices

You may ask us to access, correct, or delete your information, or to stop contacting you, by emailing info@customreplacementcoils.com or calling +1-888-223-4691.

Contact

Custom Replacement Coils, Saint Clair Shores, MI 48080 · +1-888-223-4691 · info@customreplacementcoils.com